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January 02, 2007
RackSpace: A Study in Fanatical Customer Support
Founded in 1998 in San Antonio, RackSpace started as a managed hosting company for small businesses. Today, it includes Fortune 500 firms in its customer Rolodex, as well. However, just as when it first opened its doors, RackSpace offers no add-on services such as hardware sales or phone company services to supplement its bottom
From RackSpace: A Study in Fanatical Customer Support
Posted by Doug at January 2, 2007 01:54 PM
